Privacy Notice

Scope

PowerRideMarket is initially intended for buyers and sellers in the United States.

Accounts

When you register, we use your email address, username, account type, any name you enter, and account security information to create and protect your account. We send an email to verify your address and record when you acknowledged this notice and which version you saw. If you use Favorites, we keep your saved parts in your account.

Product requests

When you select Request details, we receive the part you selected, the quantity, your question, and any follow-up messages you send through your account. We use this information to check fit, availability, or price and to reply in your account. When we ask a supplier to check a part, our practice is to share only the product and fitment information needed for that check. Please leave passwords, payment details, and identity documents out of your messages. A request does not place an order or take a payment.

Seller applications

If you apply to sell, we use your account details and the information in your seller profile, such as your public or business name, city, description, and any private contact details you enter. We use them to review your application and follow up with you. If your profile is published, the fields marked public may appear on the marketplace. We use private fields to handle your application.

Messages and review

If you email us, we use your email address, message, and any attachments you send to handle your request. We route buyer and seller requests to the relevant team inboxes. Our internal systems can check messages for contact details and prepare drafts for operator review. When an AI model assists with a request, it receives numerical signals, such as a count of new messages, and labels that identify the type of task. Message text, sender addresses, and attachments stay within our marketplace, mail, and operator review systems. Our operator receives internal review copies and decides how to respond and whether to approve seller applications. We record account and request activity to operate the service, prevent misuse, and investigate problems.

Service providers and processing locations

Hetzner hosts our core systems and project mailboxes in the United States. Cloudflare delivers and protects the website and handles technical information such as IP addresses and request details. Its network may handle traffic in other countries. Authorized personnel may access requests and maintain encrypted recovery copies outside the hosting location. When we send you an email, your email provider handles its delivery to your mailbox.

We do not sell your personal information.

The private PowerRideMarket mail indexing service uses read-only access and may process and store copies of project mailbox messages on a Hetzner server in Finland.

Browser storage and technical information

Your browser may store a list of recently viewed parts on your device. You can clear that list through your browser's site data settings. Our systems and infrastructure providers use technical request information, such as IP addresses, browser information, and request times, to deliver the site, detect abuse, and troubleshoot problems.

Retention

We keep account and profile information while the account is active and afterward as needed to finish open requests, address security issues or disputes, and meet legal obligations. We keep product requests, seller applications, and related correspondence, including internal mail copies, while we handle them and for as long afterward as needed for follow-up, disputes, or legal obligations.

We keep security and audit records as needed for monitoring, investigation, or legal obligations. Encrypted backups may retain copies until they are removed under our backup rotation. We delete or anonymize information when it is no longer needed for these purposes.

Your information

You can download a copy of account data or submit an anonymization request in your account settings. You can also email [email protected] to ask for access, correction, or deletion of your personal information. Our operator reviews requests and may ask for information needed to verify your identity. We handle requests under applicable law and may retain information where that law permits or requires it.